What our Customers say...


My insurance company, METLIFE Auto and Home, refused to pay for this restoration. METLIFE would not have finally agreed without the help of Production Manager, Keith Gregerson. I am extremely grateful to Keith for his help and all his efforts to do the job with a price METLIFE would agree to. 

No wonder SERVPRO has such a great reputation with a manager and workmen such as Keith and his men.

Love the way your team worked with my staff in saving my inventory after all the snow melted and flooded the main showroom. You saved my family’s furniture business.

Heavy snow destroyed my shed’s roof and I didn’t know what to do until the neighbor recommended SERVPRO, he said you could fix it for me without leaving the place a mess. Thanks a million!

Our babysitter overloaded the blender and started a fire in the kitchen and the wife was furious till your staff came in and got it spiffy again.

Glad you came right after we called about the tree that fell on the corner of the gaming center. Thanks for settling things down and making things safe for our patrons.

Our subdivision flooded a few months ago and my wife’s a germaphobe, so it was really nice the way your crew leader explained how the house would get treated to make it safe for the kids again.

We are quite happy with how fast your team cleaned up the water from our broken dishwasher and dried the carpet. It’s why we tell everyone SERVPRO fixed everything.

My backyard tree fell onto the house and busted the french doors, glass and all but your workers cleaned up, stumped the tree, and installed new doors for us. My wife tells everyone about her beautiful new doors.

SERVPRO sent a crew out to clean the ducts, got them sealed, too, and the house smells so much better now.

A tube in my clothing boutique’s sprinkler system fell apart, soaking rack after rack of items. SERVPRO took care of the inventory that got soaked, keeping the rest of the store stayed open.

Thanks for cleaning up my sons’ garage barbecue mess and saving my tools, most of my camping gear, and rebuilding the outer wall.

I loved how well the crew was trained to handle our situation with the smoke and burnt out room. Your building crew got right to work, too. Their experience really shows and that is why my family trusts SERVPRO.

My partner and I are thrilled with the deodorizing fogging that you did during our spring-cleaning. It made the work we did seem so much more powerful.

We’re very happy with the work done in our guest room after my aunt’s old heater caught fire and ruined the carpet, especially the rebuilt floor.

All I can say is thank you for draining the crawlspace, repairing the roof, adding more insulation and fixing the gutters. No more ice dams for us!

We had a flooded basement yesterday and so we called serv pro as well as our usual handyman.

Doug, Walston and Paul were fantastic. They had a great attitude, were super helpful and I’d call them back any time -- though I hope I don’t have to.

They interacted great with the other team which I really appreciate.


I was impressed by the immediate response and the professionalism of the project manager Marc.

Thank you so much for your kindness and helpfulness. Never having been through this before you really made a bad situation better. Thank you again.

Many many thanks for getting everything completed in "new " condition. The unit looks great!. I saw the sweat that went into this project and you did a great service for Geraldine so she can make her deadline. I couldn't imagine when we first spoke that everything would come together just as you promised, down to the last lightbulb. Many thanks.

The new flooring was installed on Tuesday and the re-painting began yesterday. So, the house is getting back to normal. Thank you for all of your efforts on my behalf!!! I'll never forget it! PLEASE feel free to use me as a reference!!

In the dozen plus years we've worked together on numerous losses, your work- including quick response, supervision of staff, customer service to the client and solid work product has always make ME look good for getting you involved!! Again, thank you and the kind folks at SERVPRO of Waterbury - it is appreciated!

This is the first time in 30 years of home ownership that I ever had a problem like this. I would highly recommend SERVPRO of Northern Westchester County. They identified the problem and fixed it in a timely manner.

Thank you for all your help yesterday with the clean up of our basement and advice regarding getting information together of insurance. Your team did a great job yesterday and the will be out Monday to continue the work. We feel relieved to have a team in here that we trust to get our basement clean and safe again.

Your team was very professional and appreciated the speed with which you responded to my question and to the details of the job. The finished bathroom looks great and I will be passing your information on to friends and family. Thank you again for turning a stressful situation into a pleasant result.

I just wanted to let you know how pleased I was with the people sent out to clean my house after my furnace puff back. One of your employees found my daughters diamond earring and put it back on to her dresser. I can't tell you how impressed I am of the honesty of that person and I hope this person can be commended for it. Also, I wanted to mention the gentlemen that came to my house to steam clean my rugs were so polite and professional I look forward to working with you in the future.

I want to thank you again for your most helpful response to the water damage accident that occurred in my condo recently. Your speedy arrival and organization of the repairs, repainting and clean up for what seemed to me an overwhelming catastrophe made the recovery move forward in a most timely fashion. You always answered my calls and questions, and this greatly eased my worries. The place looks better than ever due in no small part to your expertise.

I would like to thank you and your company for the quick response to the emergency water extraction at our Ridge Road Elementary School. Your company’s quick response saved us valuable time in repairing our equipment, allowing us to open the school in a timely manner. Your staff worked professionally and had us ready to do our repairs the next morning. We look forward to working with SERVPRO of Waterbury on future projects.

Scott and Laurie were very courteous and responsive on short notice during evening hours. I am very satisfied.

The team was highly professional and extremely hardworking. Not only were we impressed by their work ethics, but with their impressive experience and courteousness. They were willing to answer all of our questions, and went above to provide detailed information. They always greeted us with a smile. Thank you again for a job well done.

My wife and I wish to thank you for the great job your guys did. They were friendly, polite and hard-working. That's why we call SERVPRO!

Thank you and all that participated in the repairs to the ice water damage. Repairs finalized really turned out excellent, and very professionally done. I would gladly recommend your company for this type of work. Regards, Cesar.