My insurance company, METLIFE Auto and Home, refused to pay for this restoration. METLIFE would not have finally agreed without the help of Production Manager, Keith Gregerson. I am extremely grateful to Keith for his help and all his efforts to do the job with a price METLIFE would agree to. 

No wonder SERVPRO has such a great reputation with a manager and workmen such as Keith and his men.

We are quite happy with how fast your team cleaned up the water from our broken dishwasher and dried the carpet. It’s why we tell everyone SERVPRO fixed everything.

I loved how well the crew was trained to handle our situation with the smoke and burnt out room. Your building crew got right to work, too. Their experience really shows and that is why my family trusts SERVPRO.

Many many thanks for getting everything completed in "new " condition. The unit looks great!. I saw the sweat that went into this project and you did a great service for Geraldine so she can make her deadline. I couldn't imagine when we first spoke that everything would come together just as you promised, down to the last lightbulb. Many thanks.

In the dozen plus years we've worked together on numerous losses, your work- including quick response, supervision of staff, customer service to the client and solid work product has always make ME look good for getting you involved!! Again, thank you and the kind folks at SERVPRO of Waterbury - it is appreciated!

Your team was very professional and appreciated the speed with which you responded to my question and to the details of the job. The finished bathroom looks great and I will be passing your information on to friends and family. Thank you again for turning a stressful situation into a pleasant result.

The team was highly professional and extremely hardworking. Not only were we impressed by their work ethics, but with their impressive experience and courteousness. They were willing to answer all of our questions, and went above to provide detailed information. They always greeted us with a smile. Thank you again for a job well done.